Terms of Service

OVERVIEW
This website is operated by Civora. Throughout the site, the terms “we”, “us”, and “our” refer to Civora. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), as well as any additional policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree to all the terms, you may not access or use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform for selling our products and services.

1. Online Store Terms

  • By using this site, you confirm that you are of legal age in your jurisdiction or have parental consent to use the website.

  • You may not use our products for illegal or unauthorized purposes.

  • Any violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.

  • Content you submit (excluding payment information) may be transferred over networks unencrypted.

  • You may not reproduce or exploit any part of this site without written permission.

3. Accuracy of Information

  • We aim to provide accurate product information but cannot guarantee completeness or timeliness.

  • Prices, product descriptions, and availability are subject to change without notice.

  • You are responsible for monitoring updates to our site.

4. Products & Services

  • Some products may have limited quantities and are subject to our Return Policy.

  • We strive to display colors and images accurately but cannot guarantee exact matches.

  • We reserve the right to limit sales and quantities per person or household.

5. Orders, Billing & Account Information

  • We may limit or cancel orders at our discretion.

  • You agree to provide accurate billing and account information and update it as needed.

  • Any discrepancies or errors in billing may be corrected by Civora at our discretion.

6. Cancellation, Shipping, Returns & Refunds

  • Order Cancellation: You may cancel orders before shipment. Orders already shipped cannot be canceled.

  • Shipping: Shipping times and costs are outlined on our Shipping Policy page.

  • Returns & Refunds: Items may be returned according to our Return & Refund Policy.

  • Please contact us at support@civora.com for assistance.

7. User Conduct

  • You may not post harmful, offensive, or unlawful content.

  • You may not upload malware or engage in fraudulent activity.

  • Comments and feedback may be used by Civora for promotional or operational purposes.

8. Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for their content, accuracy, or practices.

  • Transactions with third-party sites are subject to their terms and policies.

9. Disclaimer of Warranties & Limitation of Liability

  • All products and services are provided “as is” without warranties.

  • Civora is not liable for indirect, incidental, or consequential damages from using our website or products.

  • To the extent allowed by law, liability is limited to the amount paid for the product or service.

10. Indemnification

You agree to indemnify and hold Civora harmless from claims, damages, or expenses arising from your violation of these Terms or use of the site.

11. Termination

We may terminate or suspend your access at any time for violation of these Terms. Obligations incurred before termination remain valid.

12. Governing Law

These Terms are governed by the laws of Pakistan.

13. Changes to Terms

We may update these Terms at any time. Your continued use of the site constitutes acceptance of any changes.

14. Contact Information

Questions about these Terms of Service can be sent to:
Email: Civorapakistan@gmail.com